Online Courses

Helps tourism SMEs take the leap towards a sustainable and digital future.

It is recommended to start with the Tourism SMEs Resilience Navigator, a true compass for building strong foundations. Short and practical modules to gain the knowledge, tools, and strategies needed in today’s tourism ecosystem. A simple, flexible, and future-oriented online training to strengthen your business.

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Online courses  

Through 6 thematic modules, discover dynamic videos, practical resources, and interactive quizzes to progress quickly and make concrete changes to your business.

Next training sessions from 13 to 23 April

13.04, Monday - 14:00 CET
Module 1 - Building Resilience in Tourism SMEs (ITC, REA)

Trainer : Magali Mathieu
Topic : Flow management and resilience
Trainer : David Branco
Topic : Public-Private Networking in SPA Business as a crucial factor
Trainer : Erica Garcia
Topic : Sustainability as an attitude, circularity as the means
Trainer : Blerta Mehmedi Kastrati
Topic : Educational organisations to engage in developing and renewing tourism education.
Registration link :
https://uni-lj-si.zoom.us/meeting/register/GlD_tpeaRNyxikCTDcZNxg#/registration

17.04 Friday - 11:00 CET
Module 2 - Responsible and Diversified Tourism Offer (CTB)
Trainer : Milena Ljubičić
Topic :  Challenges in developing sustainable rural tourism products in undeveloped destination: The case of Krajina Tours
Trainer : Daša Farčnik
Topic : Sustainable Events
Registration link :
https://uni-lj-si.zoom.us/meeting/register/jJMbM_I2SSOPSB1cYwIA8A#/registration

16.04, Thursday - 13:00 CET
Module 5 - Awareness Campaigns for Heritage and Climate (ANYSOL, DURA)
Trainer : Laurent Bougras
Topic : From Action to Awareness: Mastering Authentic Sustainability Communication
Trainer :  Lisa Elmes-Bosshard
Topic : Local communities’ support in tourism development
Registration link :
https://uni-lj-si.zoom.us/meeting/register/1VXS6rn1TFedvy9xzw979w#/registration
20.04, Monday - 13:00 CET
Module 4: Mid- and Top-Level Management Training in Resilience & Sustainability (CBE, ITC)
Trainer : Francesc Cots
Topic : Sustainability: from a regulatory burden to a core driver of operational excellence
Trainer : Maja Domijan
Topic : The Efficiency Paradox: Building Resilient Systems through Sustainable Leadership
Trainer : Rósbjörg Jónsdóttir
Topic :  From Strategy to Impact: Delivering Sustainable and Resilient Tourism
Registration link :
https://uni-lj-si.zoom.us/meeting/register/rlx8MbadQx2s9-mpEFnOBg#/registration

21.04, Tuesday - 13:00 CET
Module 3: Managing Tourism Offer and Visitor Flows (ARC, OTL)
Trainer : Jurij Triller
Topic : Digital tools for loyalty programs
Trainer : Miha Bratec
Topic :   How to stand out as tourism provider online?
Registration link :
https://uni-lj-si.zoom.us/meeting/register/xmsOY7wUS4GAhLA2UY-o3g#/registration

23.04, Thursday - 13:00 CET
Module 6: Creating Accessible Tourism Services (OTL, CTB)
Trainer : Irina Schvab et Cristina Căluianu
Topic :  Co-Creating Accessibility: A Partnership Model for Tourism SMEs
Trainer : David Coste
Topic : From Insight to Action: Building Accessible and Inclusive Tourism Experiences
Registration link :
https://uni-lj-si.zoom.us/meeting/register/1VyDPEhSSWyKkL44478jVw#/registration

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Why Join PHOENIX 4.0?
Become part of an engaged European community of innovative SMEs and expert partners working together to shape the future of tourism. PHOENIX 4.0 offers tailored support, access to advanced technologies, and collaboration opportunities within a dynamic network. Together, we are building a more resilient, sustainable, and competitive tourism sector.